Who it's for
Small and medium-sized businesses across Norfolk, Suffolk, Cambridgeshire and Essex whose teams use, or want to use, tools such as ChatGPT, Claude or Microsoft Copilot. It suits office and admin staff, sales, finance and customer service teams, and the owners and managers who need to decide where AI is worth the effort. Nobody needs a technical background. If someone can write an email and use a spreadsheet, they're ready.
Training formats
01
Hands-on team workshops
Half-day or full-day sessions with a keyboard in front of everyone. We cover everyday tools, how to write a clear request, how to check what comes back, and what your data rules mean in practice.
02
Leadership briefings
Shorter sessions for owners and managers on where AI pays off, what to measure, what it costs and where the risks sit, including UK GDPR and putting a sensible AI use policy in place.
03
Role-specific training
Sessions built around one team's real tasks, whether that's admin, sales, finance or customer service. People practise on anonymised examples of their own work, so the habits carry straight back to their desks.
04
On-site or remote
We come to you anywhere in Norfolk, Suffolk, Cambridgeshire and Essex, from Norwich and Ipswich to Cambridge, Colchester and King's Lynn. Remote sessions are available across the UK.
What your team leaves with
- A practical way of asking AI tools for what they need, using examples from their own job rather than generic demos.
- The habit of checking output properly, including how to spot invented figures, made-up references and confident answers to the wrong question.
- Clear house rules on which tools are approved, what information must never go into them and who signs off before anything reaches a customer.
- A short written AI use policy, if you don't have one yet. Our free AI Use Policy Generator is a good starting point and we'll tailor it with you.
- Two or three tasks per role where AI saves real time, with a simple way to tell whether it's working.
How it works
- 01
Free strategy call
We talk through your team, the tools in use and the jobs that eat the most time. You get a fixed quote before anything is booked.
- 02
Tailored session plan
We build the sessions around your own work and data rules, using anonymised material from your business wherever possible.
- 03
Delivery and follow-up
We run the training on-site or remotely, then check in a few weeks later once people have tried things on real work.
Want the background first? Read our article on why your team needs AI training even if they already use AI, or take the free AI Readiness Assessment to see where your business stands.
Frequently asked questions
Who is your AI training for?
Small and medium-sized businesses whose staff already use, or want to use, tools such as ChatGPT, Claude or Microsoft Copilot. That includes office and admin teams, sales, finance, customer service and the owners and managers who need to decide where AI is worth the effort.
Do staff need any technical knowledge?
No. The sessions are built around the work people already do, such as writing, summarising, answering customers and checking figures. If someone can write an email and use a spreadsheet, they have all the background they need.
How much does AI training cost?
It depends on the number of people, the formats you need and how much tailoring is involved, so we don't publish a fixed price. We start with a free strategy call, then give you a fixed quote before anything is booked.
Can you train us on-site?
Yes. We deliver training at your premises across Norfolk, Suffolk, Cambridgeshire and Essex, including Norwich, Ipswich, Cambridge, Colchester, Peterborough, Bury St Edmunds, Chelmsford and King's Lynn. Remote sessions are available anywhere in the UK.
Will the training cover data protection?
Yes. Every programme covers which tools are approved, what information must never go into them and when a person has to check the output, in line with UK GDPR and ICO guidance. We can also help you put a written AI use policy in place.
Let's plan your team's AI training
Tell us about your team and the work they do. We'll suggest the right format on a free, no-pressure strategy call.